A Message to our Patients
At Jackson County Regional Health Center, you’re more than just a patient — you’re a neighbor, a friend, and a vital part of our community. Whether you’re here for a routine appointment or a more complex health need, our team is committed to providing personalized care in a comfortable, healing environment. We’re honored to be your trusted health partner and are here to support you every step of the way.
Patient Information
At Jackson County Regional Health Center we appreciate the trust you have placed in our providers, staff and organization by choosing us for your health care needs. We are committed to providing you with the best, personalized care possible.
At Jackson County Regional Health Center you can expect that your caregivers:
- Treat you with respect, courtesy, and compassion
- Listen carefully to your needs
- Provide clear explanations about your care and medications
- Effectively control any pain you might have
- Provide a clean, comfortable, and quiet environment
- Provide your care in a safe, timely manner
Thank you again for choosing Jackson County Regional Health Center as your home for health care.
Medical Record Request
Need A Copy of Your Medical Records?
We recommend you consider enrolling in MyGenesis Patient Portal, a program that allows you to access your medical records securely online. You’ll find MyGenesis Patient Portal to be a convenient way to review your medical information.
You can also submit written requests directly to:
Jackson County Regional Health Center
Health Information Management Department
601 Hospital Drive
Maquoketa, IA 52060-0910
Birth Certificate Request
Birth certificates for all individuals born at Jackson County Regional Health Center/Jackson County Public Hospital are kept on file at the Jackson County Recorder’s Office. Requests for official copies of birth certificates should be addressed to:
Jackson County Recorder’s Office
201 W. Platt Street
Maquoketa, IA, 52060
Phone: 563.652.2504
